Surgery

Appointments

To make an appointment, please telephone the practice between 8:00 am and 6:00 pm Monday to Thursday.  Friday between 8:00 am and 4:00 pm. 

 Surgeries are held every morning and afternoon Monday to Friday. 

 

Wherever possible you will be offered an appointment with your regular doctor.  

If you require an urgent appointment you will be seen the same day with the first available GP, or if appropriate, a nurse or health care assistant.

Routine appointments are booked at 10-minute intervals and are available in advance with the Doctors and Practice Nurses.

When an appointment is requested with a specific GP we will offer the next available appointment, however as appointments can be booked up to six weeks in advance, there can sometimes be a wait to see the GP of your choice.  For ongoing conditions, we recommend that patients book their next appointment before leaving the surgery.

If you cannot keep your appointment, then please make every effort to cancel in advance.

 

Minor Ailments or Acute Eye Symptoms

Please remember local pharmacies offer advice and treatment for certain minor ailments.

 

 

Making The Most Of Your Appointment
  • Be prepared – thinking ahead may save you having to come back for a further examination or test i.e. will you need to do a urine test, could you bring one with you.
  • Take someone with you – it is helpful if you are getting important results and there is a lot to take in. In addition, if you have problems with your memory or are anxious you may not remember what has been said.
  • Don’t save everything up – going in with a shopping list can make the consultation unsatisfactory. The GP can only deal with one problem.
  • Remember you only have a 10 minute appointment.
  • Ask for a longer appointment when booking – if you feel that your problem is going to require more than 10 minutes ask for a longer appointment when booking. Nevertheless, make sure it is a genuine need please.
  • Know your history – getting your story straight is vital. Most diagnostic clues are found in what you tell the doctor.
  • Say what you think you need – this will save you and the doctor time if you say what you need early on in the consultation. The doctor may not agree with you, but this gives you time to talk things through properly.
  • Ask if you don’t understand – it’s easy to be intimidated by the doctors. Words may be used that you don’t understand, by asking this helps both you and the GP check what you think is meant.
  • One person one appointment – it may be tempting to ask about family members who are with you, but the time available is limited. If you take longer this affects the patients who are waiting behind you.
  • Be a patient Patient – sometimes emergencies occur that are outside the control of the practice or patients may require longer due to the medical problems and this may lead to the doctor running behind time. If you have been waiting and you are unsure, please ask the reception if there is a delay, they will help you to re-book if you are unable to wait.
 
  
 
 

 

Chaperone Policy

The practice is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.  If you would like a chaperone during your consultation, please ask the doctor.  A Nurse or Health Care Assistant will usually be your chaperone, but on rare occasions a Receptionist will be asked to chaperone if the Nurse of Health Care Assistant is not available.

Visit Us

Call into the surgery during opening hours.

Llanfair Surgery, 
Llanfair Road,
Llandovery
Carmarthenshire.
SA20 0HY

Call Us

Please call the Llanfair surgery on the number above:

Please call the Llangadog surgery on the number below:

Visit Us

Call into the surgery during opening hours.

Llangadog Surgery, 
Llangadog,
Carmarthenshire.
SA19 9BR