Can I SPEAK TO A DOCTOR ON THE TELEPHONE?
If you need to speak to a doctor on the telephone, we would ask that you phone between 11:30-12 noon when one of the doctors is usually available.
Who do I contact regarding my out-patients appointment?
If you would like to arrange, confirm, alter or cancel an outpatient appointment please call the Central Contact Centre for Llandovery Cottage Hospital 01550 722200 or Glangwili Hospital on 01267 235 151 or Prince Philip Hospital on 01554 756567.
WHEN WILL I HAVE MY TEST RESULTS?
Please telephone between 2:00 pm and 4:00 pm for the results of tests, x-rays etc. To protect the patient’s confidentiality results will only be given by telephone to the actual patient concerned. Please check that your results are back before attending for any follow up appointment.
I think that i need carers for my relative, who should i contact?
can i have a chaperone during my consultation?
The practice is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.
If you would like a chaperone during your consultation, please ask the doctor.
A Practice Nurse or Health Care Assistant will usually act as your chaperone, but on rare occasions a Receptionist may be asked to chaperone.